iCloud Drive setup is taking an unusually long time

I recently upgraded to OS X Yosemite on my Macbook Pro laptop. I logged into iCloud in my System Preferences, and it said it was setting up the iCloud Drive. However, it has been loading for the past 3 hours.


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I set up iCloud Drive on my iPhone 4S just fine. How do I fix this? Is there a way to restart the process?

MacBook Pro with Retina display, OS X Yosemite (10.10)

Posted on Oct 18, 2014 8:17 PM

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12 replies

Oct 22, 2014 3:56 AM in response to Snagged

I have just been on to Apple Support with the same problem. In my case the problem appears to have been that virus software was enabled. I booted in safe mode (shift and switch on and hold down the shift for a while), then signed out of iCloud (without losing documents on the Cloud), restarted and then the iCloud setup completed. I have now disabled the anti-virus (it was Avast). Apple Support was emphatic that anti-virus was not necessary on a Mac!! Really? I hope so.

Oct 26, 2014 11:23 PM in response to SentierTranquille

Just a note about switching off iCloud drive in safe mode. You get a warning that ALL your files stored in iCloud will be deleted from your computer. I went ahead anyway, and nothing seems to have been lost, though it was white-knuckle for a moment. After restarting normally and switching on iCloud, the setup took an uncomfortable ten seconds, but now I do have an iCloud drive. Thanks.

Nov 8, 2015 4:02 PM in response to mahippos

mahippos wrote:


Just a note about switching off iCloud drive in safe mode. You get a warning that ALL your files stored in iCloud will be deleted from your computer. I went ahead anyway, and nothing seems to have been lost, though it was white-knuckle for a moment. After restarting normally and switching on iCloud, the setup took an uncomfortable ten seconds, but now I do have an iCloud drive. Thanks.

That means that nothing was stored on the iCloud Drive.

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iCloud Drive setup is taking an unusually long time

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